Privacy Policy

This Privacy Policy explains how aitowp.agency ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or use our AI-to-WordPress migration services. By using our site you agree to the practices described below.

1. Information we collect

We collect information in the following ways:

• Information you provide directly — When you fill out our contact form, request a free audit, or purchase a service, we collect your name, email address, website URL, and any details you include in your message.
• Payment information — Payments are processed by Stripe, Wise, or bank transfer. We do not store your full card number or banking details. Our payment processors handle this data under their own privacy policies.
• Usage data — We may collect anonymized analytics data (pages visited, time on site, referral source) using privacy-respecting analytics tools to understand how visitors use the site.
• Communications — If you email us, we retain that correspondence to provide support and maintain a record of the project.

2. How we use your information

We use your information solely to:

• Deliver the services you requested (site audit, migration, SEO setup, post-launch support)
• Respond to your questions and support requests
• Send project-related updates (no unsolicited marketing unless you opt in)
• Process payments and issue receipts
• Improve site content and service quality using aggregated, anonymized analytics

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies

Our website may use cookies for basic site functionality and anonymized analytics. We do not use advertising cookies or behavioral tracking cookies. You can disable cookies in your browser settings without affecting your ability to use the site.

4. Third-party services

We use a small number of third-party services to operate our business:

• Stripe — Payment processing. Subject to Stripe's Privacy Policy.
• Wise — International payment transfers. Subject to Wise's Privacy Policy.
• Google Search Console / Analytics — Aggregated, anonymized site performance data.
• Loom — Video walkthroughs shared during project delivery. Subject to Loom's Privacy Policy.

Each of these services processes data under their own privacy policies. We choose them for their strong privacy and security track records.

5. Data retention

We retain your contact and project information for as long as necessary to fulfill the services, respond to follow-up questions, and comply with legal obligations. If you would like your data deleted, contact us at the email below and we will remove it within 30 days, subject to any legal retention requirements.

6. Data security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. All communication between your browser and this site is encrypted via HTTPS. Payment data is handled exclusively by PCI-compliant processors.

7. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data
• Data portability (receiving a copy of your data in a structured format)

To exercise any of these rights, contact us at hello@aitowp.agency.

8. International transfers

aitowp.agency is based in Dhaka, Bangladesh. If you are accessing our services from the European Union, United Kingdom, or another jurisdiction with data protection laws, your information may be transferred to and processed in Bangladesh. We apply the same data protection standards regardless of where data is processed.

9. Children's privacy

Our services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us immediately and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the site after a change constitutes acceptance of the revised policy. For significant changes, we will make a reasonable effort to notify active clients by email.

11. Contact

Questions about this Privacy Policy or requests to exercise your rights should be directed to:
Email: hello@aitowp.agency
Business: aitowp.agency, Dhaka, Bangladesh